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Premium Lubricants UAE

Legal

Privacy Policy

Effective: January 1, 2024 Last Updated: January 1, 2024

Kwality Specialities ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.kwalityspecialities.com or interact with our products and services.

1 Information We Collect

We may collect the following types of information:

Personal Information

  • Name, company name, and job title
  • Email address and phone number
  • Mailing address and country
  • Business registration information (for B2B inquiries)

Technical Information

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on site
  • Referring website or source

Communication Data

  • Inquiry details and product interests
  • Quote requests and specifications
  • WhatsApp and email correspondence

2 How We Use Your Information

We use collected information for the following purposes:

  • Respond to inquiries and provide product information
  • Prepare and send quotations for products and services
  • Process orders and manage customer accounts
  • Send promotional communications (with consent)
  • Improve our website and services
  • Comply with legal obligations

3 Information Sharing

We do not sell your personal information. We may share data with:

  • Service Providers: Shipping partners, payment processors, and IT providers who assist our operations
  • Legal Requirements: When required by law, court order, or governmental authority
  • Business Transfers: In case of merger, acquisition, or sale of assets

4 Data Security

We implement appropriate security measures to protect your information:

SSL Encryption

All data transmitted through our website is encrypted using SSL/TLS

Secure Servers

Data stored on secure servers with access controls

Access Controls

Limited access to personal data on a need-to-know basis

Regular Updates

Continuous monitoring and security updates

5 Cookies & Tracking

Our website uses cookies and similar technologies:

  • Essential Cookies: Required for basic site functionality
  • Analytics Cookies: Help us understand how visitors use our site
  • Marketing Cookies: Used for promotional communications (optional)

You can control cookie preferences through your browser settings.

6 Your Rights

You have the following rights regarding your personal data:

Access

Request a copy of your data

Correction

Update inaccurate information

Deletion

Request data deletion

Opt-Out

Unsubscribe from marketing

To exercise these rights, contact us at info@kwalityspecialities.com

7 Third-Party Links

Our website may contain links to third-party websites (e.g., WhatsApp, LinkedIn). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

8 Children's Privacy

Our services are directed at businesses and professionals. We do not knowingly collect personal information from children under 18 years of age. If you believe we have inadvertently collected such information, please contact us immediately.

9 Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Company: Kwality Specialities

Address: Al Jurf Industrial Area, Ajman, UAE

Email: info@kwalityspecialities.com

Phone: +971 6 748 7504